Specialist, CTP Claims
Sydney, NSW, AU
We’re ready for you! Join the largest general insurance group in Australia and New Zealand a CTP Claims Specialist.
Your Role
You'll develop claims strategies, support customers recovering from injury, and ensure compliance with laws and regulations. Key duties include managing complex CTP cases, referring claims as needed, and providing exceptional customer service. You'll also investigate accidents, gather information, and negotiate settlements ensuring timely communication with customers and stakeholders.
Based in Gadigal Country (Sydney), this permanent, full-time position offers hybrid working conditions that support a mix of working from home and office.
On Offer
Joining IAG you’ll have access to:
- Boosted superannuation with 13% as standard
- Up to 50% off personal insurance, including home and motor insurance
- 5 myLeave days per year on top of annual leave
- Work from home and many more flexibility options with myFlex
- Industry-leading 20 weeks paid parental leave available from the day you start
- Compassionate leave including Sorry Business, early pregnancy loss and extended family bereavement
- Inclusive leave such as public holiday swap and gender affirmation leave
About You
This role is well-suited for junior solicitors, law graduates, or paralegals looking to gain valuable experience in claims management.
- Effective in dealing with customers, showing empathy, and diffusing conflict situations.
- Skilled in analysing information, making sound claims management decisions and negotiating outcomes
- Proficient in building and maintaining relationships with peers, customers, and business partners
- Excellent organizational and communication skills, both verbal and written.
- Relevant qualifications or legal background is desirable but not essential
About Us
We’re part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
We’re ready for you. Apply today.