Specialist, Injury Claims

Make a difference as a Specialist, Injury Claims. Join the largest insurance group in Australia and New Zealand.  

Your Role 

Be part of a growing business! We’re looking for a Specialist to join our high performing CTP Claims Team within our Retail Insurance Australia division.  

You will be responsible for conducting impairment assessments (e.g. Whole Person Impairment, Quality of Life, Injury Severity Value) for injuries sustained in motor vehicle accidents. This will involve reviewing and interpreting complex medical information and utilising your critical thinking skills to determine which injuries are causally related and need to be assessed. You will need to ensure compliance with all applicable laws, regulations and guidelines.

You will work closely with stakeholders across the entire CTP claim lifecycle, such as Claims Consultants, Injury Management Advisors and Technical Specialists to ensure high quality claims management. You will develop a sound understanding of Common Law Damages Claims and be involved in strategic discussions regarding claim strategy and non-economic loss entitlements.

This role offers hybrid working, with flexibility to work from home up to four days per week.

This is a 12-month parental leave contract based in Gadigal Country (Darling Park 2 Sydney)

On Offer

Joining IAG you’ll have access to: 

1. Boosted superannuation with 13% as standard
2. Up to 50% off personal insurance, including home and motor insurance
3. Great employee network communities

About You 

We are looking for someone who is enthusiastic, eager to learn and complements our cohesive team. You will also demonstrate:

• Tertiary qualification/s in Allied Health
• Desired: Experience in CTP insurance or related industries
• Desired: Knowledge of the American Medical Association’s Guides to Evaluation of Permanent Impairment 4th and 5th Edition (AMA4 and AMA5) is highly desired
• Desired: Experience completing Whole Person Impairment assessment (relevant training will be provided)
• Ability to understand and interpret complex medical information
• Strong oral and written communication skills
• Excellent problem solving-skills and abilities to spot errors and inconsistencies

About Us

IAG is part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.  

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We’re ready for you. Apply today.  

Learn more about IAG here.