Manager, Application Strategy & Governance

Help shape the future as a Manager, Application Strategy & Governance – Claims, Communications & Supply Chain

Join the largest general insurance group in Australia and Aotearoa New Zealand. We’re a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.   

Your Role 

Join our Technology & Operations team as the Applications Strategy & Governance Manager, where you’ll support the development and delivery of roadmaps and strategies for critical applications as well as setting delivery standards and disciplines to help govern our critical systems of record. Your strategic technical leadership will drive change across programs and operational teams, optimizing operational and cost efficiency.

Leading  across Claims, Supply Chain, and Customer Communications domains, you will ensure the seamless functionality of business-critical systems while enabling secure and scalable digital experiences for our stakeholders. This role combines leadership, innovation, and collaboration to deliver impactful outcomes. 

Key Responsibilities 

• Develop and deliver application strategies and roadmaps with our architects, aligning with organizational goals and priorities.
• Ensure the embedment of our investment in engineering excellence across our engineering community helping to ready our people for a future with AI, SaaS and Cloud at the heart of everything we do.
• Lift and continuously improve our automation capability across the platform.
• Oversee compliance with industry standards and regulations, ensuring adherence and accountability across teams.
• Lead  critical discussions with SaaS providers, fostering strong vendor relationships and ensuring alignment with strategic needs.
• Manage the delivery of development and integration solutions to enhance performance, security, and scalability whilst delivering on customer needs.
• Cultivate innovation and continuous improvement across teams and projects.
• Lead a team of highly skilled technology experts to deploy successful solutions to meet customer needs in line with Technology governance and disciplines.

This is a permanent role open to candidates based in New Zealand or Australia.

About You 

You are an experienced and results-driven leader with a passion for innovation and collaboration. With a proven ability to manage people and develop talent, you excel in application engineering and technology solutions. Your expertise in technology strategy execution and/or architecture will be highly regarded and will help your engagement and leadership of your team, peers and broader technology community.

You have a knack for building and nurturing relationships with partners, vendors, and stakeholders, ensuring alignment and delivering strategic outcomes. Your proactive approach to problem-solving and continuous improvement sets you apart. You hold tertiary qualifications in Information Technology or a related field and have relevant certifications such as ITIL, Agile, or Lean Six Sigma. Above all, you bring a collaborative mindset, a focus on delivering results, and the ability to inspire innovation within your teams and projects.

Applications close on Friday, 2 May at 23:59 AEST. 

Joining IAG, you’ll have access to a raft of benefits from across the Group:  

• Boosted superannuation with 13% as standard  
• Up to 50% off personal insurance, including home and motor insurance  
• 5 myLeave days per year on top of annual leave 
• Work from home and many more flexibility options with myFlex   
• Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers 
• Dedicated career growth programs, including the award-winning IAG Academy 
• A certified Family Inclusive WorkplaceTM   
• Award-winning recognition and reward program 

*employment type eligibility criteria apply 

ABOUT US   

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.   

We’re ready for you. Apply today.    

Learn more about who IAG is here.