Fraud Risk & Control Specialist

Create impact as a Fraud Risk and Controls Specialist.

NRMA Insurance has been helping Australians with their general insurance and actively supporting communities for 100 years. Part of Insurance Australia Group (known as IAG), we’re proud to be one of Australia’s most iconic brands. 

Your Role

This role is designed to enhance the identification, assessment, and management of fraud risks, supporting Fraud & Investigations in achieving its strategic objectives while strengthening business operational resilience. In doing so, it contributes to greater value across the customer journey and the insurance value chain.
As the primary liaison between the Australian insurance business and the Fraud & Investigations team, you will ensure effective Business Continuity management and alignment with divisional priorities. You will share relevant insights with stakeholders across business and risk teams, increasing awareness and preparedness for emerging fraud and operational risks.
Additionally, you will collaborate with CF&I teams and broader risk and business continuity functions to support the identification, assessment, and ongoing monitoring of fraud risks across the customer journey and insurance value chain.

This is a permanent role open to candidates based anywhere in Australia. 

About You

•    Experience in fraud management or risk management within a complex corporate environment.
•    Strong verbal and written communication skills, with the ability to engage effectively across all levels, including senior leaders, managers, and subject matter experts.
•    Proven ability to align strategic goals with operational decisions to drive effective risk management coupled with Sound understanding of fraud and corruption risks within the general insurance industry.
•    Demonstrated capability in building and maintaining collaborative, mutually beneficial partnerships with key stakeholders to support fraud risk mitigation and strategic objectives.
•    Expertise in designing effective controls to address both current and emerging risks coupled with practical knowledge of relevant laws, legislation, and industry codes.
•    Tertiary qualification in a relevant discipline (e.g., risk management, law, criminology, intelligence, commerce) is desirable.

Applications close on Friday 4th April 2025 at 11:59pm AEST. 

Joining NRMA Insurance you’ll have access to a raft of benefits from across the Group: 

• Boosted superannuation with 13% as standard 
• Up to 50% off personal insurance, including home and motor insurance 
• 5 myLeave days per year on top of annual leave
• Work from home and many more flexibility options with myFlex  
• Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
• Dedicated career growth programs, including the award-winning IAG Academy
• Discounts on every day and special occasion items  

ABOUT US
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
 

We’re ready for you. Apply today.  

Learn more about who IAG is here.