Executive Manager, Technical Lead - Short Tail

Create impact as an Executive Manager, Technical Lead – Short Tail 

For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we’re a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance. 

Your Role 

As the Executive Manager, Technical Lead – Short Tail Claims, you will redefine complex claims expertise within our Intermediated Insurance claims division. By overseeing technical triage, assurance, and short tail claims (property, motor, and commercial insurance products), you will ensure exceptional outcomes for customers and partners. You’ll take a strategic and customer-focused approach, driving technical capability, optimizing supplier relationships, and managing high-value, complex claims.  

Key Responsibilities Include:  

• Develop and implement frameworks to uplift technical expertise and learning. 
• Oversee strategic direction and risk management for high-value and complex claims. 
• Build and manage partnerships with external suppliers and vendors. 
• Ensure compliance and operational excellence through governance and risk assurance. 
• Collaborate with stakeholders to enhance efficiency and effectiveness in claims 
• Leverage insights and analytics to optimize workflows and claims strategies 

This is a permanent role open to candidates In Australia.    

About You 

You will be an accomplished leader with extensive insurance industry expertise. You bring deep expertise in short tail claims, regulatory knowledge, and proven success in managing complex claims. Your strategic thinking, people leadership, and stakeholder engagement skills set you apart, alongside your ability to drive continuous improvement and operational excellence. Demonstrated experience dealing with large corporate claims, business interruption claims, as well as strong commercial acumen is a must. 

This is your opportunity to lead with impact and shape the future of claims expertise. Apply now and make a difference.  

Applications close Thursday, 24 April 2025 at Midday AEST 

Joining CGU you have access to a raft of benefits from across the Group: 

• Boosted superannuation with 13% as standard 
• Up to 50% off personal insurance, including home and motor insurance 
• 5 myLeave days per year on top of annual leave 
• Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers 
• Dedicated career growth programs, including the award-winning IAG Academy 
• Compassionate leave 
• Inclusive leave such as public holiday swap and gender affirmation leave 
• Award-winning recognition and reward program 

*employment type eligibility criteria apply 

ABOUT US 

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees. 

We’re ready for you. Apply today. 

Learn more about who IAG is here.